FAQ & Warranty Information
Common Questions
Most Popular Questions
Yes! At Dr. Riing, we proudly offer a 12-month internal warranty on all replacement parts, including screens and batteries. No questions asked.
Warranty becomes void in cases of:
- Physical damage (e.g., cracked screen after repair)
- Liquid damage (e.g., water or moisture exposure)
- Lack of original receipt
No. Customers must present the original receipt for any warranty claims.
Yes! All accessories are eligible for exchange within 30 days of purchase when returned with the original receipt.
Just bring in your device along with the receipt. Our team will inspect it and proceed with a replacement if it’s covered under our terms.
Yes. Many premium accessories we sell — such as Apple-certified chargers, MagSafe products, and high-end brands — come with a manufacturer’s warranty ranging from one year to lifetime.
To take advantage of this warranty, customers must:
- Keep the original packaging
- Register the product on the official website of the brand
- Follow the brand’s claim process
Our team is happy to help guide you through this if you need assistance.
Testimonial
What they say about us
M.J Gangitano2025-05-01Trustindex verifies that the original source of the review is Google. I encountered an issue activating a phone yesterday and decided to visit Dr. Riing after being turned away by another shop. He diligently assisted me in trying to activate the phone, exploring several options and persisting until we discovered a workable solution. I highly recommend this shop for any phone-related problems and would definitely choose to work with them again. Shirin Cole2025-04-05Trustindex verifies that the original source of the review is Google. Quick and professional phone repair. Fair prices and friendly staff. My phone looks brand new highly recommend Dewayne Mcneal2025-01-29Trustindex verifies that the original source of the review is Google. Outstanding customer service. I was in and out in 15 min. He repaired iPhone screen, while showing me difference phone case options! He even gave me a great deal on case , plus a free screen protector! Mike C2025-01-05Trustindex verifies that the original source of the review is Google. Fedi repaired my phone and did it with Great and Friendly customer service. I definitely recommend his business and service. Thanks again Fedi!! Shahid Buttar2024-11-18Trustindex verifies that the original source of the review is Google. I was on the road driving through Sacramento when I realized that my phone (on which I was relying for directions) wasn’t picking up a charge despite being plugged in and was going to run out of juice. I found Dr. Riing, rolled by, and left less than an hour later after Fedi installed a new charging port in my phone. I was honestly surprised at how painless the experience was! Angelina Danielyan2024-10-23Trustindex verifies that the original source of the review is Google. Came in with a cracked screen and the team was able to fix it immediately. Seamless and efficient work here. I was also offered a free tempered glass to prevent similar issues in the future. 10/10 service, highly recommend! Andre Thomas2024-10-05Trustindex verifies that the original source of the review is Google. I’ve been getting my phone fixed here for awhile and I must recommend it
Get In Touch
Contact Us
916-962-9233
info@dr-riing.com
6041 sunrise mall. #k-4 Citrus Heights, CA 95610
Monday to Saturday 11:00am-6:00pm
Sunday 12:00pm-4:00pm